The Supreme Court ruled in favor of Cox Communications in the longstanding lawsuit by Sony that sought to hold Cox liable for customers who download copyrighted material. The Court’s ruling was unanimous, which is a big win for ISPs. The Supreme Court went further and said that ISPs would only be liable if they intended for their service to be used for copyright infringement.
The Supreme Court’s ruling goes back to a 2018 lawsuit where Sony sued Cox when the ISP refused to disconnect customers who were reported to be downloading music. The record labels insisted that Cox should permanently disconnect any customer who engages in repeated copyright infringement. Cox argued this would turn ISPs into Internet policemen who would have to monitor and punish customers who engage in copyright infringement. That doesn’t just mean people who download copies of music, but could also apply to movies, games, books, pirated sports events, and copyrighted written materials. A Virginia Court agreed with the music labels and found Cox liable for both contributory and vicarious copyright infringement and awarded the record companies an astonishing $1 billion in damages.
Cox appealed the ruling, and the Fourth Circuit U.S. Court of Appeals reversed the penalties for vicarious infringement and vacated the $1 billion of damages. This was still a troublesome ruling for Cox because the company was still considered to be liable for contributory damages for actions taken by its customers.
ISPs would be in an uncomfortable position if the Court had ruled in favor of the music labels. ISPs don’t monitor customer usage because that would mean looking closely at everything that customers do. The music labels wanted Cox and other ISPs to react to complaints made by copyright holders. That might make sense in a perfect world, but complaints to ISPs rarely come directly from copyright holders. Instead, there is an entire industry that makes a living by issuing takedown requests for infringements of copyrighted materials.
The music companies expected Cox to cut off subscribers after only a few violations of copyright. The permanent loss of a customer would be a severe financial penalty for Cox. It would be a severe penalty for the public, where a household would lose broadband in a world where a lot of markets have only one realistic choice of fast broadband. It’s not hard to imagine a scenario where a teenager or visitor to a home violates copyrights and gets the entire household disconnected from broadband. The music industry was trying to avoid the harder solution, which is to legally pursue and seek fines for people who violate copyright.
The ruling has wider implications than just for ISPs and record labels. Social media platforms are filled with news articles, video clips, and other copyrighted materials that users post. The Court’s ruling was an affirmation that companies are not liable for users who abuse online services by downloading or posting copyrighted material. Ultimately, the people who violate copyright should be held liable, regardless of how hard that is to implement.
This ruling doesn’t take online platforms off the hook for responding to takedown requests to block copyrighted materials. However, the ruling does lower the potential for copyright holders to seek huge dollar judgments against ISPs that refuse to act as copyright policemen.







