Connect Humanity the Alt Funding Field Guide that is intended to provide ideas for those who are working to solve the digital divide, like digital navigators. The purpose of the guide is to provide a range of ideas about the immediate future of the digital inclusion field and to provide ideas for practitioners on where to look for funding in an environment where federal grant funding has largely disappeared. I should disclose that I participated in writing one of the chapters.
One of the most interesting chapters was written by Catherine Crago Blanton, who worked with affordable housing in Austin, Texas. She describes the benefits of bringing broadband to low-income housing, both to residents and to landlords.
For those who aren’t familiar with low-income housing, one of the best reasons to read this chapter is to get a peek at the complexity of subsidized housing. The folks who operate low-income housing operate under a wide range of different regulatory rules and federal and state agencies. Most people probably think that most low-income housing is public housing operated by the government, but there is a lot of housing operated by a variety of different kinds of landlords.
This chapter discusses the importance of bringing broadband to low-income housing. We’ve had a slew of different federal and state grants that are putting a big dent in rural broadband access. But those grant programs largely ignored the big remaining population without good broadband, which are folks living in MDUs that don’t have good broadband. A decade ago, much of the entire MDU (multi-dwelling units) market lacked good broadband because neither the ISPs nor landlords wanted to sink the costs into wiring older MDUs. But starting a little over a decade ago, commercial ISPs figured out ways to more affordably wire buildings with fiber or Category 6 cable, and a large majority of MDUs now have decent broadband. In some, ISPs market directly to landlords, and on others, ISPs bring a big data pipe and the landlord builds broadband into the rent.
The one group that has not seen the big burst of ISP activity is low-income MDUs. This market segment thought we had a solution for affordable broadband with the ACP plan that provided a $30 monthly subsidy. That was enough revenue to justify wiring MDUs and building broadband into the rent. But it’s a real challenge to bring broadband to low-income housing without some kind of subsidy. It doesn’t help that HUID rules don’t consider broadband as a necessity and allow it to be covered like other utilities.
This chapter talks about real-life benefits of bringing broadband, and the related digital inclusion efforts of providing computers and computer training into low-income housing. The article discusses examples of how broadband gives tenants a chance to engage with education and workforce training. There is a real-life example of a tenant who had to repeatedly miss work, and the vital income that generated, to take children to doctor visits. There are studies that show that home broadband has a huge positive impact on school children who complete homework in the home environment.
Broadband is increasingly valuable to the older tenants who comprise a lot of subsidized housing. Telehealth brings medical care without the need to arrange for expensive transportation. Home monitoring of health issues results in significantly lower costs and better health for tenants. Overall, broadband can support aging in place, keeping elderly tenants from having to enter the incredibly expensive managed care system.
Landlords have also come to love the benefits of broadband. The folks who manage low-income housing are facing a funding crisis and have to manage properties with fewer resources. When tenants have broadband, they can communicate more effectively with the landlord for issues like repair and maintenance work orders and rent payments. Landlords have come to understand that tenants with broadband are able to respond better and on time to crisis events that result in evictions. Evictions and replacing tenants are a huge cost and effort for landlords.





