Doing Away With Regulations

Seal of the United States Federal Communicatio...

Seal of the United States Federal Communications Commission. (Photo credit: Wikipedia)

In a process that most carriers probably don’t know about, any carrier can petition the FCC to get rid of or modify any regulation that it no longer thinks is necessary. This is an ongoing process and so the FCC issues a biennial report and every two years produces a summary of the requests that have been made as well as the FCC response to those requests. The latest biennial report DA-13-1708A1 was issued yesterday.

For the most part this is pretty dry regulatory stuff, but some of the changes that carriers request are significant and affects a lot of carriers. While many of the requests are to eliminate reports to the FCC, many requests are more substantial. In reading through this year’s report one will notice that Verizon appears more than any other carrier and one must imagine that they have somebody on staff dedicated to removing regulation.

Here are some of the issues investigated by the FCC in this latest report:

  • CenturyLink and Verizon advocate eliminating continuing property records (CPRs) contained in Part 32. These are detailed asset logs showing the cost, age and type of each asset in a company and must be updated each year for both additions and retirements. For even small LECs the cost of producing CPRs can be expensive.  The FCC has now eliminated the requirement for CPRs for price cap carriers but still require them for rate-of-return carriers.
  • Verizon asked that the Eligible Telecommunications Carrier (ETC) rules in Part 54 b modified so that an ETC is no longer required to serve customers in areas where the carrier gets no USF support, and also in areas where it is unprofitable to serve with landline but where customers have a competitive alternative. Verizon asks to get rid of its lifeline responsibilities in such areas, and effectively be able to walk away from serving customers. The FCC did not agree to removing these rules but instead wrapped the request into the Connect America Fund and the Lifeline and Link-up Reform and Modernization proceedings.
  • USTelecom asked the FCC to remove the requirement to notify the FCC when a carrier wants to replace legacy technology with an IP broadband technology covered by Part 63. For example, this would allow a carrier to stop offering copper services if they offer something else, such as what Verizon wants to do on Fire Island sue to hurricane damage. The FCC declined to accept this request.
  • USTelecom asked that ILECs not be required to have separate subsidiaries for offering in-region long distance as required by Part 64. The FCC concluded that this requirement no longer applied to ILECs subject to price caps. But the rules remain in effect for rate-of-return carriers.
  • Verizon asked the FCC to complete access reform by eliminating originating access charges as required by Part 69. The FCC noted that this was more properly addressed in the ongoing USF/ICC Transformation FNPRM.
  • NTCH asked that the FCC eliminate requirements to notify the FCC of temporary cell phone towers as required by Part 17. Temporary towers are often used during the process of relocating existing towers or when repairing towers after a disaster. The FCC responded by forebearing the existing rules for towers that would be in place for less than 60 days and that which met other conditions.
  • Verizon asked the FCC to eliminate the requirement that it notify the FCC within 120 minutes for major network outages per Part 4. Verizon noted that they have as many as 1,000 such outages every year. The FCC did not agree to the request.
  • The Telecommunications Industry Association (TIA) asked that some of the rules concerning standards for hearing aids and volume controls for hard-of-hearing sets in Part 68 be eliminated due to new TIA standards. The FCC responded by issuing a Public Notice and asking if there should be a rulemaking for the issue.

As you can see by just this sample of the issues that were covered in this docket that the FCC is always being challenged by carriers to eliminate regulations. Any carrier can make such a request and there were dozens of such requests considered in this latest two-year cycle. Sort of like sausage-making, regulation is not always a pretty picture, but the FCC does eliminate regulatory requirements every year that it deems are no longer in the public benefit.

Faster Internet for Schools and Libraries

On July 23 the FCC released a Notice of Proposed Rulemaking in WC Docket No 13-184 that asks questions about modernizing the E-rate program for schools and libraries. The E-rate program has been around for a few decades and has been used to bring broadband to schools and libraries.

But last month President Obama announced a ConnectED initiative that has the stated goal of bringing a minimum of 100 Mbps and a goal of 1 Gbps to 99% of students within five years. This NPRM is in response to that initiative.

A 2010 FCC survey showed that only 10% of schools had speeds of 100 Mbps or greater. 48% of schools had speeds less 10 Mbps. 39% of schools reported cost as the barrier to better speeds while 27% cited the cost of installation as a barrier. And the situation is worse in our libraries. In a 2011 survey by the American Library Association only 9% of libraries have speeds of 100 Mbps or faster while 25% still have speeds of 1.5 Mbps or less.

There is clearly a need for revised E-rate funding. In the most recent year there were requests for funding from schools of over $4.9 B from a fund that is at an annual cap of $2.25 B. The E-rate program is funded today as part of the Universal Service Fund that gets fund by a surcharge put on a wide variety of telecommunications end-user bills.

The FCC has laid forth new goals for the E-rate program and also suggested a number of specific changes. The new goals include 1) That schools and libraries have affordable access to broadband in order to meet the goals of ConnectED; 2) that the effectiveness of the E-rate funding is maximized, and 3) that the administration of the program is streamlined.

The FCC seeks comments on the specific speed requirements needed for schools and libraries. They offer the target established by the State Education Technology Directors Association (SETDA) which suggests that K-12 schools should have at least 100 Mbps per 1,000 students by 2015 and 1 Gbps for every 1,000 students by 2018. For libraries they offer the State Library of Kansas recommendation that all libraries should have 1 Gbps connectivity by 2020.

One of the issues that the NPRM looks at is how to get the bandwidth around the school once it’s delivered to the side of a school. This is a significant issue because today’s wiring technologies and wireless technologies have a steep drop-off in data speeds over even short distances. So the NPRM looks for comments on how to best get the bandwidth to classrooms.  The State E-Rate Coordinators Association (SECA) has suggested that this issue is of high enough importance that it ought to be at the top of the priority list for E-rate funding.

The NPRM asks questions about increasing the efficiencies of buying broadband. This includes consortium purchasing and other bulk buying opportunities. The larger school districts are able to negotiate better rates today than small school districts due to the fact that they serve a significant number of schools. There must be ways for neighboring districts to band together for efficiency (although local politics is often a barrier to this process).

The NPRM also asks what the funding should be used for. It suggests that funding be transitioned to support only broadband. The funding is currently used for a number of other purposes which were allowable under the old rules.  For example, in the most recent funding year there were requests for $260 M to subsidize telephone lines.

Finally, the NPRM looks at who is eligible for the E-rate program. Today the program pays for some portion of eligible costs based upon the percentage of student enrollment that is eligible for a free or reduced price lunch in a given school. The school gets a discount based upon that factor and must then match between 10% and 80% of the cost. The NPRM looks at alternate eligibility requirements including (1) revising the discount matrix to increase certain applicants’ matching requirements; (2) providing support on a district-wide basis; (3) revising the approach to supporting rural schools and libraries; (4) incorporating a per-student or per-building cap on funding into the discount matrix; (5) providing more equitable access to priority two funding; and (6) allocating funds to all eligible schools and libraries up front.

Comments in the NPRM are due to the FCC by September 16, 2013. CCG Consulting will probably be making some comments in the Docket, so if you have anything you want to say let me know and it can be included in our filing.

Is Wireless Really Better than Wires?

An rural area west of Route 41 and Lowell, Ind...

An rural area west of Route 41 and Lowell, Indiana. (Photo credit: Wikipedia)

It is clear that the FCC prefers wireless as the broadband solution for rural areas. It seems like they badly want every rural household in the country to get some kind of broadband just so they can take this issue off their plate. Just about every bit of policy decided in the last few years has a bias towards wireless bias.

For instance, the historic Universal Service Fund which was used to promote rural telephony over copper has been transitioned into a new CAF fund that will instead promote high-speed data in rural areas. There are several aspects of the CAF that clearly will ensure that the funds will go mostly to wireless carriers. The bulk of the funding will eventually be distributed by a reverse auction. This is an auction where the broadband providers in a given area will be able to compete for the funding, and the one who bids for the lowest amount of subsidy per customer will receive the funds.

The first time I read the reverse auction rules my first thought was that this money is all going to wireless companies. The reverse auction rules strongly favor companies who can provide data over large areas. Any smaller company who wants to get CAF funds to help pay for a rural wired network can be undercut by the largest wireless companies. AT&T Wireless and Verizon Wireless are the two richest and most successful companies in the country. They pay many billions of dollars of dividends annually and they can afford to underbid any rural landline company for subsidy, simply because they do not need it. But of course, they will bid in the reverse auctions and take the subsidies because the rules allow them to.

There are also parts of the CAF that can be used to build new broadband infrastructure and these funds also favor wireless companies. The funds get distributed by complicated rules that have a bias to get broadband to customers at the lowest cost per subscriber. And of course, there is no cheaper way to cover a large rural footprint than with wireless. Wireless companies are also going to get a lot of this infrastructure funding.

Meanwhile, AT&T recently told the FCC that they were going to introduce a plan to drop the copper for ‘millions’ of rural subscribers. And if they are successful then their rural subscribers can expect to be told to get cell phones rather than landlines. And for voice telephony this might not be such a bad thing. But do we really want to relegate a large bunch of the US geography to only having cellular data?

Today there is clearly a broadband gap with some rural areas still stuck with dial-up Internet access. And so getting them some kind of faster data seems like a reasonable plan. The FCC has set the definition of broadband to be the capability of receiving 4 Mbps download. And it’s obvious that they set that limit with rural areas in mind.

And so over the next decade more and more of rural America will be getting cellular data that will meet, or come close to meeting the FCC’s definition of broadband. But meanwhile, the cities have already far surpassed those speeds. There are very few cities left where the average home can’t get speeds of between 10 Mbps and 20 Mbps. There are usually cheaper alternatives in the range of 5 Mbps to 7 Mbps, but the faster speeds are widely available. And many places have much faster speeds available.

The FCC itself has promoted the availability of gigabit bandwidth and companies are responding. Google is bringing this speed to Kansas City, Austin and Provo and AT&T has promised to match them in Austin. CenturyLink is bringing a gigabit to Omaha. And a number of smaller municipal and commercial providers have brought gigabit speeds to other towns and cities scattered across the country. And one can expect the gigabit movement to grow rapidly.

It’s universal knowledge that the household use of bandwidth has continued to grow and there is no end in sight for that growth. As networks can provide more data households find ways to use it. Video has been the recent reason for the explosion in data usage, and now we can see that the Internet of Things will probably be the next big bandwidth driver.

Have we really solved the rural bandwidth gap if people in those areas are going to have 4 Mbps data speeds while urban areas have a gigabit? Obviously the rural areas will continue to be left behind and they will fall further behind than today. Just a few years ago the rural areas had dial-up and the cities had maybe 5 Mbps. But a gap between a rural world at single digit megabit speeds with the cities at gigabit speeds is a much larger gap and the rural areas will not be able to share in the benefits that bandwidth will bring.

The only long-term solution is to build fiber to rural America. Obviously nobody is going to build fiber to single homes at the top of mountains or at the end of ten-mile dirt roads, but I have been working on business plans that show that fiber can make sense in the average rural county. But it is really hard to get rural fiber funding since such projects tend to jut pay for themselves and are not wildly profitable.

It’s possible that the FCC’s universal service plans will work and that a lot of the 19 million rural people without broadband will get some sort of rudimentary broadband. But meanwhile, the rest of the country will be getting faster and faster bandwidth. And so, before the FCC declares ‘mission accomplished’ I think we need to have more of a debate about the definition of broadband and what is acceptable. I hate to tell the FCC, but the rural broadband issue is not going to go away even after rural areas all have cellular data.

Broadband and Schools

Satellite Internet dish attached to a...

English: Satellite Internet dish attached to a building in rural America (Photo credit: Wikipedia)

Earlier this month President Obama announced an initiative to get 1 Gbps or at least 100 Mbps broadband to 99% of schools within five years. The new plan is being referred to as ConnectEd and the citation takes you to a posting on the White House web site that outlines the program.

The program will have several components. The one that will be most familiar to the readers of this blog is that the program will provide improved connectivity through the E-Rate program that is part of the current Universal Service Fund. The E-Rate program for years has been providing subsidies to bring broadband to schools and libraries in the poorest communities. One has to imagine that the FCC is going to expand that program to include money to build fiber in rural communities. It’s not clear yet how it will work, but the administration has said that the NTIA (National Telecommunications and Information Administration) will take a lead in moving the program forward.

The second component of the plan will provide more training for teachers to be proficient in the technology that broadband will bring to the schools. This will be done with funding through Title II and Title VI programs through the Department of Education.

I don’t think there is anybody who can fault the goal of this plan which is to make sure that kids have access to broadband at school. Certainly students at schools that do not have broadband access will fall behind everyone else.

But for rural areas this is not enough. Over the last few years there has been a number of ‘middle-mile’ fiber networks built as part of the BTOP program using money from the 2009 Stimulus program that built rural fiber. The middle-mile projects built fiber through rural areas and also connect to ‘anchor institutions’ in those areas, meaning schools, universities, libraries and government buildings.

But in far too many cases those are the only places that got broadband out of the billions of dollars that were spent to build fiber. This is not a blanket indictment of the BTOP program because in some cases that fiber has been an incentive for carriers to build last mile fiber or wireless networks to serve rural customers. But I am also aware of many examples of BTOP fiber networks that bring fiber through a rural town, connect a school and a City Hall and nobody else.

And in many of those communities the existing broadband is poor or non-existent. It is very typical to have some sort of broadband in the towns in rural counties – generally DSL supplied by the phone company or cable modems supplied by a cable company. But in most cases the broadband in these towns is far slower than what is routinely available in big cities. But one generally only has to go a mile or two outside of these rural towns and the broadband stops. There are hundreds of counties that have this situation.

And in a lot of these areas without landline broadband there is also inadequate wireless broadband. Fiber is needed to provide broadband to cell towers if we want to use them to provide 3G or 4G data. Most rural cell towers were built along highways to serve cars and are not built where people live. And so in many rural areas there is no effective broadband.

And so it leads me to ask if there is not some way to help the communities around the schools while we bring broadband to the schools. 100 Mbps or 1 Gbps to a school is a great thing and I applaud this effort. But are we really helping rural students if once they leave school they don’t have enough broadband to do homework?

The original BTOP program that built fiber through rural communities did not go far enough. We need some way in this country to now build the rest of the fiber network and connect everybody. I would be a lot more excited about this announcement if it said that we were going to bring fiber to 99% of rural homes in five years.

I work with a lot of rural communities trying to get funding to build fiber and it is tough. These projects suffer from having a large infrastructure cost per household due to the sparse population in rural areas. These projects have a hard time getting funded through traditional funding sources like municipal bonds. If the federal government really wants to help rural areas get fiber they should be looking at ways that would help get rural fiber projects funded.

I don’t think it’s necessary for the federal government to step in and hand out the money to build rural fiber. That would probably just give us more BTOP programs and networks. But there are concrete steps the federal government could take that would make it easier to get this done. Rural communities are willing to pay for fiber themselves, but that desire is meaningless if nobody will lend them the money. So the best way to help rural America get broadband is to make it easier for rural communities to do it themselves. That is going to mean something like loan guarantees or lower interest rates for these projects.

The federal government already operates a ‘bank’ to provide rural broadband at the Rural Utility Service (RUS) that is part of the Department of Agriculture. But that money is so hard to obtain by rural governments that it might as well not exist. It would be easy to make the RUS into a functional program – it just takes the will to make it work.

In the last year we have had two big announcements at the federal level about broadband. One was to promote gigabit cities and now we will have broadband to 99% of schools. I am still waiting for the announcement that matters – to bring broadband to people.

Regulatory Alert: Cap on USF Fee Charged to End Users

Seal of the United States Federal Communicatio...

Seal of the United States Federal Communications Commission. (Photo credit: Wikipedia)

In a footnote to WC Docket No. 13-76, adopted and released March 26, 2013, In the Matter of July 2, 2013 Annual Access Charge Tariff Filings (establishes procedures for the 2013 filing of annual access charge tariffs and Tariff Review Plans) the FCC reminds carriers of the requirement to apply FCC rule 47 C.F.R. §54.712 where applicable.

The footnote references 47 C.F.R. §54.712 :

Contributor recovery of universal service costs from end users.

(a) Federal universal service contribution costs may be recovered through interstate telecommunications-related charges to end users. If a contributor chooses to recover its federal universal service contribution costs through a line item on a customer’s bill the amount of the federal universal service line-item charge may not exceed the interstate telecommunications portion of that customer’s bill times the relevant contribution factor.

We believe that some contributors to federal USF that want to recover their contribution costs through a line item on a customer’s bill are going to have a problem complying with this Rule. We can think of two circumstances that may place a carrier in violation of this Rule:

  1. If a carrier has tariffed a Subscriber Line Charge (SLC) in their FCC interstate access tariff and bills it to their end users monthly that revenue is considered Interstate revenue. Carriers should ensure that the amount they are charging customers as a USF contribution recovery fee does not exceed the tariffed SLC charge times the current USF contribution factor (17%). The current 17% relevant contribution factor is higher than it was in past years so carriers should look at this again as the contribution factor changes.

For example, if your SLC charge is $4.00, then the most you could charge for a USF fee to end users based upon that amount is $4.00 X 17% = $0.68. So do the math and compare your USF recovery fee to 17% of your SLC charge. If the USF recovery fee exceeds that amount you have a problem, which will be discussed below.

  1. Some CLECs opt to not tariff or bill its end users a SLC charge. Until recently, USAC required that these CLECs to impute a SLC charge for USF 499 reporting purposes and to report the revenue as 100% interstate revenue.

However, recently the FCC informed USAC that they could no longer require CLECs to impute the SLC and report it as interstate revenue. This means that CLECs that do not have a SLC charge in their access tariff, and who do not expressly charge a SLC on the bill do not have any customer revenue that can be explicitly assigned to the interstate jurisdiction absent measuring interstate long distance usage. In such a case, the CLEC can’t bill a USF recovery fee to a customer who doesn’t make any interstate long distance calls. And they can only charge a USF recovery fee up to 17% of whatever a customer does spend for interstate long distance calling.

This creates a dilemma for carriers who find themselves in either of the two circumstances mentioned above. How does one bill the USF fee to customers since every one of them has a different amount of Interstate usage?

One thing that is important to remember is that the FCC does not mandate that a carrier bill its end-user customers a USF contribution recovery fee. It is optional for a carrier to recover its USF contribution from its end users. In other words, a carrier may treat its USF contribution as an expense.

We believe this footnote was included in the March Order for a reason, that the FCC suspects there are carriers who are violating the rule. So you can expect USAC to be auditing contribution recovery fee calculations in the near future.

So, if you are in violation of this rule, what are possible solutions for getting back into compliance?

  1. Decide to not bill the USF surcharge to your customers and pay USAC out of your own pocket (not recommended).
  2. If you tariff and bill a SLC charge today you can increase it to make it large enough to cover the USF contribution (assuming your SLC is not capped).
  3. If you don’t tariff and bill a SLC consider putting one in your access tariff. This would require breaking it out on the end user bill as a separate line item. However, note that by doing this you would be increasing the amount of your USF contribution paid to USAC if you are a contributor. Or, if you are not a contributor today it could make you into one.
  4. Increase your local rates by an amount that would cover the USF contribution. This is probably the best solution, except for possible competitive consequences. However, if you discontinue the USF fee and raise rates by the same amount you will not be increasing the customers’ bills overall.
  5. Pass the USF fee onto only those customers who have enough interstate long distance usage to cover the USF fee. The trouble with this idea is that it is hard to do correctly and it also means you would be charging the largest USF fee to those who make the most long distance. That is probably not a great idea from a competitive perspective.

We recommend you review the USF fee you are billing customers and ensure it passes the FCC “test”. If you need help to do this review please contact Terri Firestein at (301) 788-6889.