Limitations of Federal Broadband Data

Pew Trusts recently published a detailed article that demonstrates the difficulty of analyzing and understanding broadband deployment using existing federal broadband data. Anybody who follows discussions about broadband mapping has heard stories of how broadband mapping data is often still inadequate, but the Pew observation goes far beyond the mapping data.

Pew reports that broadband researchers have identified several important problems that make it difficult to analyze and understand broadband data.

  • Federal data on broadband access, adoption, and household characteristics is often reported by county, ZIP code, or census tract, rather than by household. This lack of standardization of collecting and reporting broadband data makes it impossible to combine different data sets for evaluation.
  • Federal data relies heavily on information provided by internet service providers, which means there are concerns about bias and lack of transparency in the data.
  • Different data sources are inconsistent when defining the data being reported. For example, some sources of federal broadband data don’t denote the broadband technology, making it difficult to correlate network performance and household use of the internet.
  • Current federal data makes it difficult to determine the availability of affordable broadband connections or even how to define affordability. Federal data collection rarely combines broadband prices with other data

The Pew report demonstrates the challenge of understanding federal broadband data by listing fifteen different federal sources of information related to broadband. The list includes the sources most people know about, such as the FCC BDC broadband maps. But there is also broadband data available from NTIA, USAC, USDA, and the U.S. Census.

Pew highlights how the problems with data has likely led to decision-makers making choices with funding programs that misallocated funding. One recent example of this is the BEAD grants, where over the course of a few years, the map of eligible BEAD locations changed drastically. Nobody believes that the final BEAD map is an accurate depiction of homes without good broadband.

Another example of mismatched data was when valid applications for Reconnect grants were rejected when grant applicants defined grant serving areas using specific households, while USDA evaluated the proposed serving areas using hexagons. If any hexagons overlapped a household that had broadband, entire grant applications were invalidated.

Probably the biggest misuse of federal data came from the FCC when it used FCC mapping data provided by ISPs, which everybody in the industry understood to be inadequate, to define the Census blocks that were eligible for RDOF. The resulting Swiss cheese maps of eligible areas are still plaguing all other efforts to close the broadband availability gap.

There is no doubt that incomplete information makes it difficult for lawmakers and regulators to understand the impacts of proposed policies and for government entities to enforce grant recipients’ program requirements. The shortcomings of good federal data has led some states to create their own baseline measurements to try to understand broadband impacts on economic opportunities, access to health care services, education, and workforce development.

The Pew article suggests that fixing some key issues will lead to a more understandable broadband landscape. However, this would require somebody in the federal government to mandate that any data gathering and reporting of broadband data adhere to defined parameters that would make the various data sets compatible. While trying not to sound too pessimistic, this doesn’t seem likely.

The Barrier to Closing the Digital Divide

In a finding that will surprise nobody, Pew Charitable Trust analyzed all of state plans related to the Digital Equity Act (DEA). This is the grant program that is aimed at tackling barriers to broadband adoption, such as getting computers into homes, providing training on how to use technology and the Internet, and increasing broadband adoption rates. Pew found that every state and territory says that the primary barrier to closing the digital divide is affordability.

The DEA is the first federal grant aimed at directly tackling digital equity barriers – previous federal grants have largely concentrated on broadband infrastructure. The DEA will provide grants administered directly by NTIA and is also providing funding for every state to make local grant awards.

States area really struggling with the affordability issue after Congress let the Affordable Connectivity Plan (ACP) lapse – the plan that provided a $30 monthly discount for low-income households. ISPs had responded well to the ACP program. For example, the biggest cable companies offered plans that were zero cost to customers who qualified for ACP, or that let them take the discount for faster-speed plans. States could see that ACP was getting broadband into millions of homes that would not have otherwise afforded it.

A lot of states were expecting to use the DEA grant funding to help people enroll and take advantage of the ACP plan. The vision was that there would be a home broadband plan that every household could afford. The DEA funding was also going to be used to buy computers for homes and to train people on how to best use the Internet.

It’s easy to say in retrospect that every State, County, or non-profit that proposed to use ACP as the primary tool for solving the digital divide was somewhat naïve. It was clear from the start that the ACP program only had enough funding for a few years and that Congress would need to act to keep the plan going. We’ve had a Congress for over a decade that struggles to pass needed legislation. Lawmakers from both parties sponsored bills to continue the ACP, but no bills ever got enough support to even get a Committee vote.

States are now scrambling to find alternative ways to improve broadband in communities with low broadband penetration. The Pew article outlines a few such efforts being tried in communities:

  • Expand free WiFi at community anchor institutions to provide more places for the public to connect to the Internet.
  • Bring free broadband to public housing.
  • Bring free WiFi to parks and other commonly used outdoor locations.
  • Establish tech hubs where people can not only get free WiFi but can use public computers and get trained on how to use computers and broadband.
  • Lending programs to get Internet-connected devices to the public.
  • Establish telemedicine hubs.
  • Fund WiFi infrastructure for newly constructed low-income housing.

These are all great ideas, but they are all not nearly as beneficial as getting broadband directly into every home. I wrote a blog in 2020 about a study done by the Quello Center, which is part of the Department of Media and Information at Michigan State. This study was conducted in a way to isolate the results from factors such as household income and race, and it showed definitive proof of the advantages to students of having a computer and broadband in the home. One of the most stunning findings of the study was that “The gap in digital skills between students with no home access or cell phone only and those with fast or slow home Internet access is equivalent to the gap in digital skills between 8th and 11th grade students.”

States rightfully still have a goal to get broadband into every home, and a handful of States are looking for ways to create a State broadband subsidy similar to the ACP. State funding such plana is expensive, but this might be one of the most beneficial ways that a State government can help low-income households.

It’s frustrating to see government programs that work die from lack of funding. Pew has been one of the strongest proponents of continuing the ACP plan. But it feels like every day that goes by, the more remote the chance of the ACP being resurrected.