There has been a lot of recent press about the new ability for households to challenge broadband coverage claimed at their homes by ISPs. The new FCC National Broadband Map also allows folks to challenge the coverage claimed by cellular carriers. Anybody who lives in rural areas knows that the big national cellular coverage maps have always been badly overstated.
The new FCC maps require each cellular carrier to separately declare where it provides, 3G, 4G, and 5G coverage. You can easily see the claimed cellular broadband coverage at your house by toggling between Fixed Broadband and Mobile Broadband on the map. The FCC has plotted cellular coverage by neighborhood hexagons on the map.
There are two ways to challenge the claimed cellular coverage – by individuals or by local governments. The process of challenging the maps is not as easy as challenging the landline broadband map. The challenge process for individuals is as follows:
- First, a challenger must download the FCC Speed Test App, which is available on the Google App store for android or the Apple Store for IOS devices. This App has been around since 2013. The app is set to not use more than 1 gigabyte of data in a month without permission. Folks probably don’t realize that repeated speed tests can use data a lot of data.
- Tests should only be taken between 6:00 AM and 10:00 PM.
- Users will have to make sure to disconnect from a WiFi network since the goal is to test the cellular connection. Many people don’t realize that cell phones use your home broadband connection for moving data if set on WiFi.
- The FCC provides only two options for taking the test – either outdoors and stationary, or in a moving car. You’ll have to verify that you are not taking the test indoors.
- You can take the test anonymously. But if you want the FCC to consider the test results, you’ll have to provide your contact information and verify that you are the authorized user of the cellphone.
- Individual speed tests are not automatically sent to the carriers until there are enough results in a given local area to create what the FCC is calling a crowdsourced data event.
There are some major flaws for testing rural cellular coverage. If you are in any areas where a certain carrier doesn’t provide service, you obviously can’t take the speed test if you can’t make a cellular connection. You can also only challenge your subscribed carrier and you can’t claim that another carrier doesn’t have the coverage that is claimed in the FCC map. On the plus side, you can take the speed test from anywhere, not just your home, and I picture folks taking the test just to help document cellular coverage.
The other flaw is the low thresholds that constitute a successful test. The tests are based on the FCC’s massively outdated definition of acceptable cellular broadband speeds. The test for acceptable 4G coverage is a paltry 5/1 Mbps. The FCC has two thresholds for 5G at 7/1 Mbps and 35/3 Mbps. These speed definitions are out of touch with actual cellular performance. According to Ookla’s nationwide speed tests, the national average cellular speed at the end of the third quarter of 2022 was 148 Mbps download and 16 Mbps upload. The national median speed (meaning half of people are either faster or slower) was 75 Mbps download and 9 Mbps upload. This is another outdated definition that probably won’t be updated unless the FCC gets the much-needed fifth Commissioner.
I don’t know how useful it is to find out that a carrier can deliver 5/1 Mbps to my home. That’s what is claimed at my home by AT&T for 4G (the company is not yet claiming any 5G). A recent speed test from inside my house showed 173/10 Mbps. How can the FCC adopt any policies for cellar broadband if they are only asking carriers to certify that they meet an absurdly low threshold?
Local governments can also initiate challenges. This can be done by coordinating multiple people to take the tests at various locations to paint a picture of the cellular coverage across a city or county. Local governments can also use engineering-quality devices to take the test, which provides more guaranteed results than a cell phone. Local governments have the ability to document areas with no cellular coverage – something that will be hard to document without a huge number of individual speed tests.
The next time you’re driving in a place where the cellular coverage is lousy, stop by the side of the road, get out of your car, and take the speed test. It’s going to take all of us to document the real rural cellular coverage map. Also, let’s collectively push the FCC to increase the definition of acceptable broadband speeds. We talk about landline broadband speeds all of the time, but cellular coverage in rural areas is equally, or even more important.