Data Back-up

There is a tremendous amount of free on-line storage available today. Just last week Flickr began offering their customers a free terabyte of storage. There is also a thriving new industry of data centers that are offering deals for businesses to back up their data on-line for affordable prices. So you might suppose that there is not much of an opportunity to provide off-sight storage for your customers. As attractive as some of the on-line storage prices are they don’t shut you out of this business. I have a number of customers who are making money by providing storage for customers. So let’s look at how they are doing it.

First, you have to recognize that there is an ever-increasing need to back-up data, including from many businesses that would surprise you. There are a number of businesses that are now creating mountains of data. And with the impending creation of the Internet of Things the need for storage is going to continue to grow.

Storage is getting cheap and customers will certainly keep a copy of their data on site. But no storage device is foolproof and there is always the risk of storage device failure, fire, flood or other damage to local storage. So the smart business will also store their data somewhere off-site.

While there are many web-based companies that will store data, you will find that many customers would prefer to store their data with somebody they know and trust. When they send their data out into the cloud they really don’t know where it is going and what is being done with it. And there is always the chance that the company that stores their data will fold and the data will be lost someday.

So the number one sales pitch to make with data back-up is that your customer already knows and trusts you. You can show them your central office or headend if they want to see it. Data centers spend a lot of effort showing customer that their data is very secure, but the chances are that your existing central office is already secure enough for most customers. There is also less of a chance of data being hacked in your central office, simply because hackers aren’t looking at you as a target.

Another advantage of storing data locally is that the data is on-net between you and your customer. This means that you are going to be able to stream their data quickly to them in case of a recovery much faster than is going to happen over the open web. You have a direct connection to your customer, which is something nobody else can claim, and if large amounts of data are going to be exchanged this is a significant advantage. If the worst happens and they lose all of their local data, you can have them up and running again very quickly if you back up both their content and operating software.

There are a number of options on how to store data for your customers. First, you can just host a second version of the same servers they have at their business. This allows them to always have a mirror back-up of everything they are doing. Customers who want to do this are the best candidates for local storage because they are going to want to be able to occasionally visit the servers in your office. In this scenario it is typical for the customer to pay for the server.

But you can also get more efficient and put multiple customers into one large server or series of servers to save money on hardware and software at your end. In this case you can provide a mirror image of their own server, but to do so on a server that you share among multiple customers.

The last option is to store just their data and not their operating systems. Companies that generate a lot of data will often do this and will even store data at more than one location.

And you don’t necessarily have to do all of the sales for this business line, you can partner with local IT firms to jointly offer this product and let them do the sales for you.

One new way to sell local storage is to combine it with a security service. More and more homes and businesses are installing cameras. These cameras now can be reviewed remotely and a customer can check in back home on their cellphone. You can enhance this product by recording and storing the video images from the cameras which lets customers get a physical image of intruders or other anomalies at their home or business.

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